Practical Information

The Words by the Water Festival programme will be announced on Thursday January 2nd 2025 at 9.00am

Ticket purchase

Options available for Words by the Water 2025 include:

·         Individual event or workshop tickets, as priced in the festival programme

·         Studio Day Tickets which grant access to all Studio events on specific themed days at either £50 (5 events) per day or £40 ( 4 events on Sunday)

·         Festival Passes grant access to all Main House events between March 12th and March 16th and are £240 (for all Wednesday to Sunday Main House events) or  £90 (Saturday and Sunday only Main House events)

Please note:  Festival Passes do not include the additional Words By The Water Presents events which will take place in June and July

How to Book

Priority booking for  Best Friends of Theatre by the Lake opens at noon on Thursday, January 9th
Priority booking for Friends of Theatre by the Lake opens at noon on Monday, January 13th
Public Booking opens at noon on Thursday, January 16th
Book online at theatrebythelake.com . You will also be directed to the theatre's website if you click on 'Buy Tickets' on this website
Book by phone on 01768 774411.
Book in person at the Theatre by the Lake during box office hours- Monday to Saturday, noon - 7.30pm (or 5pm when there is no evening show).
 

Payment Methods

Tickets booked up to seven days in advance can be posted out for a charge of £1.50. Tickets booked within seven days of the performance date will be held for collection from the Box Office. Cash, credit or debit cards (Mastercard/Visa/Switch/Delta/Electron/Maestro) are accepted or cheques made payable to Theatre by the Lake. We encourage audiences to use e-tickets and download them to their phones before they arrive as this helps avoid queues at the box office.

Terms & Conditions

The right is reserved to substitute speakers and vary the advertised programme at late notice if necessary (eg if an author is ill and can’t attend the festival). All information is correct at the time of going to press.

Refund and Exchange Policy


If you inform Theatre by the Lake box office at least 48 hours before an event, we will exchange your tickets for another Words by the Water event (subject to availability). There is a £1.50 fee per ticket for this service. If an event is cancelled you can exchange your ticket for another event at this year's festival – subject to availability. There will be no charge for this. If you don’t wish to exchange you are entitled to a refund of the ticket’s value. (NB for day tickets, this will be a proportion of the ticket value) 

Getting to Theatre by the Lake

On Foot
The Theatre is a 5 minute walk from the town centre of Keswick (follow signs for the lake).

Driving
Head to Lake Road and Lakeside Car Park. Brown tourist road signs in town will direct you to the Theatre. If the car park is full or closed go to www.keswick.org/visitor-information/car-parks for other options.

Public Transport
The nearest train station on the West Coast main line is Penrith, about 17 miles from Keswick. The X5 bus service runs in both directions from Penrith to Keswick every day. Evening services are limited. 

Car Park
Lakeside Car Park is owned and operated by Cumberland Council and offers pay and display parking. It is right next to the theatre, and gets very busy, so do allow plenty of time for parking. Parking after 7pm costs £1.10.

SHOW MAP